Call us now
Talk to a real human about Tibly.
We're a small team. Every call goes to a founder and every email is answered the same day. Whether you want help building your site, getting found in AI search, or taking payments, you'll talk to someone who actually builds Tibly.
Reach us directly
Three ways in, all answered by a human.
Pick the channel that fits. Phone for live conversations, email for written context, and customer support for existing accounts.
Before you reach out
Common questions.
- What hours can I call?
- Live phone coverage is 8am–6pm Pacific, Monday through Friday. Outside those hours, leave a voicemail or email us. We typically reply within an hour during business days and same-day on weekends.
- What should I have ready for a demo?
- Just what you're trying to do: build or move your website, get found in AI search, take payments, or all three. If getting found is your focus, bring your city and two or three competitors and we'll run your AI visibility live, so the demo is about your real market, not a canned deck.
- Do you offer paid pilots?
- We don't offer free trials, but every plan is month-to-month and you can cancel anytime. If you need a paid pilot, especially for procurement-heavy organisations, sales@tibly.ai can scope one.
- I'm a current customer with a support question.
- Email hello@tibly.ai or use the in-app chat from your workspace. For account or billing issues, sales@tibly.ai routes you to a founder.